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When We Are Closed

When a surgery is closed during the day, your call will be automatically transferred to the other site without the need to re-dial.  This will enable you to talk to a member of our staff.

out_of_hoursOut of hours

Please call NHS 111(This is a low call charge rate number)

If you do call the Alderton and Orford Surgeries when closed your call will transfer directly to the NHS111 Out of Hours service if you continue to hold. Please do not call at night or weekends unless it is really necessary.

If you contact NHS 111 you may be given telephone advice, or offered a consultation at the primary care centre or if genuinely unable to travel a visit at home.  

 Wellbeing Suffolk Service Freephone 0300 1231781
 Samaritans Freephone 116 123

GP+ Wickham Market

If you would like an appointment in the evening GP+ is now at Wickham Market.  just ask at Reception.

GP+ at Wickham Market


NHS 111

In the case of urgent need when the practice is closed you can call NHS111 to speak to a triage nurse. Your needs will be assessed and advice offered or arrangements made for you to see a doctor.

 

Please do not ask to see a doctor out of hours unless you genuinely cannot wait until the surgery re-opens.

If the matter is life threatening, for example, possible heart attack, severe difficulty breathing or a serious accident, dial 999 and request an ambulance.

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website