NHS COVID Recovery East of England Citizen Patient Survey
This is a great opportunity to understand how COVID19 has changed primary care and public health, and how we can continue to shape things for the better.
A survey has been developed in partnership with the East AHSN that will provide information on opinions and ideas around innovation and support required for the adoption of innovation post-first wave of Covid.
The survey portal is open until 10 of July after which all the outputs will be collated and analysed.
Further details in the attached letter:
FOR UPTODATE INFORMATION REGARDING THE PENINSULA PRACTICE AND CORONAVIRUS/COVID-19 PLEASE VIST OUR DEDICATED CORONAVIRUS/COVID-19 PRACTICE UPDATE PAGE
Welcome to The Peninsula Practice
We are here to help keep you in good health. The practice covers an area known as ‘The Peninsula’ with the addition of Aldeburgh, which stretches from the River Deben in the south to the north of Aldeburgh town. This is a large rural area which inevitably affects the way we work. We are determined to provide an exceptional service where getting appointments, establishing diagnoses, treating promptly and with personal care are priorities for all of us.
The Peninsula Practice has purpose-built surgery buildings at Alderton, Aldeburgh and Orford, all with full disabled access. Alderton and Orford surgeries both have fully operational dispensaries. In addition there is a branch surgery at Hollesley Village Hall on a weekly basis, when you can collect your repeat medications.
The practice as a whole is open every weekday from 8.00am-6.30pm at different sites.
Because of the large practice area, it may be necessary in some situations, to travel a little further to another branch of the surgery within the practice in order to be seen sooner. Whilst you may live close to a particular surgery/branch, you are considered a patient of The Peninsula Practice and as such are welcome at all sites.
We welcome new patients so if you live in the area please get in touch.
When The Surgery is Closed
IN THE INSTANCE OF A LIFE THREATENING CONDITION i.e. A POSSIBLE HEART ATTACK, SEVERE DIFFICULTY BREATHING, A STROKE, OR A SERIOUS ACCIDENT PLEASE DIAL 999 AND REQUEST AN AMBULANCE.
Please call NHS Out Of Hours service on 111
In the case of urgent need when the practice is closed you can call NHS111 to speak to a triage nurse.
If you contact NHS 111 you may be given telephone advice, or offered a consultation at the primary care centre or if genuinely unable to travel a visit at home.
How Are We Doing?
NHS Friends and Family
Healthwatch Suffolk is working with partners and people across local NHS and social care services to host a short survey about your experiences of services during the coronavirus pandemic.
It has never been more important to feedback. With so many changes happening across services, they need rapid feedback to understand more about how they are impacting on your care. This is also a brilliant way to say thank you to services if you have had a good experience. They will make sure they see your comments.
Your feedback will be taken seriously and used to shape and inform the response to COVID-19 in Suffolk.
Right now, they can’t speak with people face to face, so they are asking for your experiences online. Please share the survey widely with your friends and family if you can.
If you need support to complete the survey, you can call then on Freephone 0800 448 8234. Their staff will be happy to guide you through and to record your answers. You can also use this number for signposting to local support or information about local services.’
Please click here to access the Healthwatch Suffolk Covid-19 survey.