Zero Tolerance Policy Kindness Rules
The Peninsula Practice operates a Zero Tolerance Policy - Kindness Rules
Here at The Peninsula Practice, we are proud to offer you a warm welcome and we strive to offer a great service.
In return, we ask that all our patients and their representatives are polite and respectful to all of us.
It is our belief that everyone has the right to be safe and secure while working or visiting the practice. Therefore, anyone behaving in a violent, abusive or aggressive manner to either our staff or patients and their representatives during their visit will be asked to leave.
Patients who habitually exhibit abusive behaviour may be removed from the Practice List inline with our Zero Tolerance Policy.
Please help us to help you.