Welcome To The Peninsula Practice
We are here to help keep you in good health. The practice covers an area known as ‘The Peninsula’ with the addition of Aldeburgh, which stretches from the River Deben in the south to the north of Aldeburgh town. This is a large rural area which inevitably affects the way we work. We are determined to provide an exceptional service where getting appointments, establishing diagnoses, treating promptly and with personal care are priorities for all of us.
The Peninsula Practice has purpose-built surgery buildings at Alderton, Aldeburgh and Orford, all with full disabled access. Alderton and Orford surgeries both have fully operational dispensaries. In addition there is a branch surgery at Hollesley Village Hall on a weekly basis, when you can collect your repeat medications.
The practice as a whole is open every weekday from 8.00am-6.30pm at different sites.
Because of the large practice area, it may be necessary in some situations, to travel a little further to another branch of the surgery within the practice in order to be seen sooner. Whilst you may live close to a particular surgery/branch, you are considered a patient of The Peninsula Practice and as such are welcome at all sites.
We welcome new patients so if you live in the area please get in touch.
Covid and travel
We have had many patients contacting us about the Covid Pass, fit to fly and other covid-related travel queries. Please read the below information about many of the common queries.
We are not able to provide you with a letter of your Covid vaccination status. Please do not contact the practice about your Covid vaccination status unless you have been advised to by the 119 service.
If you have tested positive in the last 14 days and use the NHS app, you will not be able to download your Covid pass until 14 days since you registered your positive result.
Missing or incorrect COVID-19 vaccination data?
If you believe you have missing or incorrect Covid vaccination data on your NHS app or on your GP record, please call 119 and ask the agent to make a referral to the Vaccine Data Resolution Service (VDRS).
The service has been set up to resolve missing or incorrect vaccination records for people vaccinated in England who have a current NHS number and are registered with a GP practice in England.
The VDRS team will call you back within five working days to discuss your records.
You can get further information about proof of Covid status at this NHS website.
Information about Covid status via the NHS app can be found here.
To get an NHS Covid pass letter, please follow this link to the NHS website.
Video update - 06/06/2022
Hello, I'm Dr Lindsey Crockett, senior partner for Peninsula Practice. I have a Covid vaccine update for you and some other items of news.
Currently, we have 250 patients who are eligible for a Covid vaccine, whether a spring booster or as part of a primary course. From the 1st of July to the 1st of September, our Covid vaccine service will continue to be open and be done opportunistically, so anyone eligible can either book an existing clinic or can be added to a waiting list and be contacted by us when we've got enough patients to open a vial. We have vaccine with an expiry date for mid-June which we do not want to waste so if you are eligible now please do book in. Please don't miss out on a vaccine, Covid is still very much about: I currently have tested positive and it's not a pleasant illness, let alone the impact on our families and work. And we’re seeing a lot of long Covid, too.
The criteria is:
- all people over 75
- people who live in care homes
- people aged 12 and over who have a weakened immune system
will be offered a spring booster.
- Everyone aged 5 and over
will be offered a primary course of two vaccines.
- People aged 16+
- Some children 12-15
will be offered a booster vaccine.
- People aged 12 and over who have a severely weakened immune system (when they have had their primary course two doses)
will be offered a third dose and a booster fourth dose.
More information, including available pop up clinics across Suffolk, can be found at the SNEE vaccine website (www.sneevaccine.org.uk) or you can call 03442 573961 which is open seven days a week for COVID vaccine information.
Now on to other updates. We are seeing appointments being wasted with people who are not able to turn up. Please can I urge you to cancel any unwanted appointments. Over 4 hours of clinical time was wasted due to people not attending their appointment in the past month. If you cannot attend, please do call because it releases precious appointments for others.
I'm delighted to tell you that we have a routine ear syringing service. This service is no longer commissioned by the NHS but we have invited a service at Alderton and Aldeburgh, alternate weeks, by a company called Ear View. The charge is a set fee at £49.50 and the clinics will be available soon.
Air ambulance support: there are clothes and shoe containers for your clear-out at Alderton and Aldeburgh now. They are bright yellow containers and cannot be missed. We invite you to bring any unwanted clothes and shoes - in bags - to deposit in these containers. We are collaborating with the East Anglian Air Ambulance to support their vital service that has literally saved our own patients’ lives over the years.
And last for now, we are registered as a Safe Surgery. Peninsula has always been an inclusive surgery where all people living in the practise area are welcome, including migrants and refugees. We've formalised this approach by registering as a Safe Surgery, where administrative and language barriers should not prevent you from registering. More information is available on our website.
- adults aged 75 years and over
- residents in a care home for older adults
- individuals aged 12 years and over who are immunosuppressed
- at least 91 days since last booster dose - closer to 182 days gives an optimal response
This service has been used by many of our patients:
Feedback from one patient included that they were "very satisfied with the service" and would be "extremely likely to recommend the service to friends or family". They were contacted before the end of the next working day and received care for their needs.
The Peninsula Practice is pleased to announce that we are a recognised Safe Surgery, a scheme run by Doctors of the World to ensure no one is excluded from the healthcare they have the right to.
By being a Safe Surgery, we commit to prevent things such as ID, proof of address and language from being barriers to patient registration.
This is one step we are taking to tackle health inequalities in our communities.
If you want to know more, please click on this link to be directed to an external website with further information.
When The Surgery is Closed
IN THE INSTANCE OF A LIFE THREATENING CONDITION i.e. A POSSIBLE HEART ATTACK, SEVERE DIFFICULTY BREATHING, A STROKE, OR A SERIOUS ACCIDENT PLEASE DIAL 999 AND REQUEST AN AMBULANCE.
Please call NHS Out Of Hours service on 111
In the case of urgent need when the practice is closed you can call NHS111 to speak to a triage nurse.
If you contact NHS 111 you may be given telephone advice, or offered a consultation at the primary care centre or if genuinely unable to travel a visit at home.
How Are We Doing?
NHS Friends and Family
NHS Friends and Family
NHS Friends and Family provides us with feedback from you our patients.
We value your feedback both positive or negative, it informs us on what we are doing well and how we can improve.